You can return your empty Bio-D 20L containers in bulk by organising a pallet collection via email or phone. To qualify for a free pallet return, you’ll need to send back 39 empty 20L containers. We make it easy to return, reuse, and reduce waste, just get in touch and we’ll take care of the rest.
At Bio-D, sustainability isn’t just a goal, it’s at the core of everything we do. Our Closed Loop Service reflects this by offering a truly circular lifecycle for our products. By returning and reusing our 20L eco-friendly cleaning product containers, you help reduce waste, conserve resources, and protect our planet.
A Closed Loop System is a sustainable process where packaging is reused and recycled rather than discarded. At Bio-D, this means that every 20L container you return is cleaned, refilled, and sent back into circulation, minimising plastic waste and reducing your carbon footprint.
Simple Steps for Maximum Impact
Enjoy our range of eco-friendly cleaning products, formulated to be powerful on dirt yet gentle on the environment.
When your 20L containers are empty, send them back to us:
· Return in pairs, free of charge via the Post Office
· Return a full pallet load of 39 containers (get in touch and
we'll arrange collection)
We professionally clean and refill the returned containers, keeping them in use and out of landfills.
By participating in our Closed Loop recycling programme, you play a vital role in reducing plastic pollution and environmental harm.
Lower your plastic usage and carbon emissions.
Hassle-free container return options.
Join a circular economy that values reuse and resource conservation.
Every returned Bio-D container helps combat plastic pollution and supports a healthier planet.
Take part in a sustainable solution that works for you and the environment. Together, we can build a cleaner, greener future, one refill at a time.
Read our full Sustainability Report here.
With our focus on producing and promoting refill-size products, such as 5L, 20L, and IBCs, we helped save over 1.75 MILLION consumer bottles in 2024.
Our 20L Closed Loop Service saved the equivalent CO₂e of what 995 trees absorb in a year.
We achieved a 72.5% increase in the number of 20L containers re-laundered through our Closed Loop Service from 2023 to 2024.
Our Closed Loop service streamlines processes, reduces waste, lowers costs, and enhances sustainability. It improves efficiency and promotes eco-friendly practices, helping your business meet environmental goals while saving time and resources.
Bio-D customers return their empty 20L containers to us free of charge, in pairs or by pallets. We then professionally clean, sanitise and refill each container with our cleaning products, ensuring they are safe and ready for reuse. This process helps reduce environmental impact by minimising single-use plastic.
Yes, we maintain a strict separation between our fragrance free and fragranced 20L containers to prevent any cross contamination. This practice ensures our products meet Allergy UK’s standards and remain safe for those with skin sensitivities.
No, we only accept returns of Bio-D branded 20L containers as part of our closed loop recycling service.
If you have 39 or more empty Bio-D 20L containers, please reach out to our team to arrange a pallet collection. We will provide pallet straps to ensure secure transport for this collection.
Our Closed Loop program includes 20L refills of popular Bio-D products, such as Washing Up Liquid, Laundry Liquid, Hand Soap and other household cleaners. These large-size refills are ideal for eco-conscious homes, businesses, and refill stations aiming to reduce plastic waste.
Currently, the Bio-D Closed Loop system is only available for our 20L containers. We are actively exploring sustainable options for smaller containers, but for now, we encourage customers to recycle them at local facilities or repurpose them where possible.
To participate in our Closed Loop service, simply fill out the Post Office from here. If you have 39 empty 20L’s, please contact our customer service team to arrange a return of your empty 20L containers. We’ll provide instructions on how to prepare the containers for return and organise collection, making the process easy and environmentally friendly.
Choosing Bio-D’s Closed Loop system helps you reduce your environmental footprint by reusing containers instead of disposing of them. By opting for closed loop, refillable products, you’re supporting a sustainable, circular economy and helping to keep plastic out of landfills and oceans.
No, returning your empty 20L containers is completely free for Bio-D customers. Bio-D covers all costs associated with this service. Once your pairs or pallets of 20L containers are sent back to our manufacturing facility, we handle the expenses to ensure the process is hassle free for our customers.
