What makes Bio-D products environmentally friendly?
Bio-D products are made from biodegradable ingredients that break down naturally, reducing pollution and environmental impact. Our packaging is also recyclable, and we strive to minimise our carbon footprint through sustainable practices.
Are Bio-D products good for my health?
Yes, Bio-D products are designed with your health in mind. They are made from non-toxic, biodegradable ingredients, ensuring they are safe for you and your family.
Are any of your products antibacterial?
Yes, our Bio-D Multi Surface Cleaner, All Purpose Sanitiser, and Cleansing Hand Wash are all BSEN1276 approved. This means they have been tested against a range of bacteria, including E-coli, salmonella, and MRSA, making them suitable for use in catering environments.
Why does my Fragrance Free product have a smell to it?
The smell comes from the raw materials used in the product, which can vary from batch to batch. Our Fragrance Free label means there are no added fragrances, making these products suitable for customers with fragrance sensitivities. Additionally, the majority of our Fragrance Free products have been accredited by Allergy UK as Allergy Friendly.
How do I open a 500ml Handwash pump?
To open a 500ml Handwash pump, follow these steps:
How do I obtain SDS (Safety Data Sheets) for Bio-D?
If you’re looking for the SDS (Safety Data Sheets), please send an email to [email protected] with the product name(s), EAN code(s) the name of your supplier and we’ll send you the correct safety sheet(s).
Are any Bio-D products proven/suitable to remove oil and grease from clothing and surfaces?
Absolutely! Our Bio-D Stain & Laundry Bar is perfect for pre-treating tough oil and grease stains before washing. Additionally, Bio-D Laundry Liquid works wonders for pre-treating stains on clothing and surfaces. Both products are effective, eco-friendly, and easy to use, making stain removal a breeze!
I’m not sure whether I need All Purpose Sanitiser or Multi Surface Sanitiser – what’s the difference?
Bio-D All Purpose Sanitiser: Ready to use and comes in convenient spray bottles, perfect for everyday cleaning of various surfaces.
Bio-D Multi Surface Cleaner: Ideal for heavy-duty cleaning tasks, such as tackling grime on ovens and sinks.
Both products are effective, eco-friendly, and tailored to meet different cleaning needs around your home. Choose the All Purpose Sanitiser for quick, regular clean-ups and the Multi Surface Cleaner for tougher, more intensive jobs.
Can Bio-D products be used with a septic tanks or sewerage treatment plants?
Yes, all Bio-D products are safe for use with septic tanks and sewage treatment plants. Our eco-friendly formulas break down naturally, ensuring they won’t harm your waste processing systems. Enjoy effective cleaning without worrying about the environment or your plumbing.
Are your products pet friendly?
Yes, our products are pet friendly when used according to the directions on the bottle. Rest assured, we never test our products on animals. We have been accredited by Cruelty Free International for over 18 years, and our gentle, plant-based formulations are free from harmful substances like benzalkonium chloride, bleach, ammonia, chlorine, glycol ethers, and formaldehyde—all of which are toxic to animals. Our products have been trusted for many years in equestrian environments, kennels, catteries, and areas where livestock is housed. (Please note that our Home & Garden Cleaner is not suitable for use around cats, as it contains Eucalyptus, which is toxic to them due to their body chemistry.)
Can I use Home & Garden Cleaner around my pets?
We advise against using our Home & Garden Cleaner around cats, as it contains Eucalyptus, which is toxic to them due to their body chemistry. For other pets, please ensure the cleaner is used as directed and that treated areas are thoroughly rinsed and dried before allowing your pets back into the space.
Are Bio-D products vegan?
Yes, all Bio-D products are 100% vegan. We do not use any animal-derived ingredients and are certified by The Vegan Society.
Where can I refill my Bio-D products?
You can refill your Bio-D products at various refill stations across the UK. To find your nearest refill station, please visit our Refill Locations page on our website.
Are Bio-D products gluten free?
Yes, all Bio-D products are gluten-free. We ensure that our formulations do not contain any gluten or gluten-derived ingredients, making them safe for individuals with gluten sensitivities or allergies.
Can I use Bio-D Floor Cleaner on natural stone floors?
Yes, Bio-D Concentrated Floor Cleaner is suitable for cleaning natural stone floors, helping to keep them sparkling clean. While we have conducted extensive trials on various stone surfaces, it is always recommended to test the cleaner in an inconspicuous area first to ensure compatibility.
Are your products reef safe?
The term “reef friendly” is not regulated, so products with this description may not always be trustworthy. It’s important to check the “active ingredients” label on the back of your sunscreen or personal care product to ensure they do not contain reef-harming chemicals.
Avoid products containing the following harmful substances:
None of Bio-D’s products contain any of these ingredients.
Do any of your products contain ammonia?
No, none of our products contain ammonia. For a comprehensive list of substances we exclude from our cleaning products, please refer to our “What We Leave Out” section.
Do you use Triclosan as an antibacterial?
No, we do not use Triclosan in any of our products. Instead, we harness the power of naturally derived lactic acid from corn. To see a full list of excluded substances, visit our “What We Leave Out” section.
Do Your Products Contain MI, MIT, Parabens, or Benzisothiazolinone (BIT)?
No, Bio-D products are free from Methylisothiazolinone(MI or MIT), Parabens, and Benzisothiazolinone (BIT). We prioritise using naturally derived ingredients like lactic acid for effective cleaning. For a full list of ingredients we avoid, please visit our “What We Leave Out” section.
Are Bio-D products safe to use around for children?
Yes, Bio-D products are formulated to be safe around children. We use non-toxic, natural ingredients that do not contain harmful chemicals, ensuring a safer environment for your loved ones.
How effective are Bio-D products compared to traditional cleaners?
Bio-D products are highly effective and have been rigorously tested to ensure they meet or exceed the cleaning performance of traditional chemical-based products. They are designed to tackle tough stains and dirt while being gentle on surfaces and safe for the environment.
Why should I choose non-toxic products for my family?
Non-toxic products are free from harmful chemicals, making them safer for your children. They reduce the risk of skin irritations, allergic reactions, and long-term health issues caused by exposure to toxic substances.
How do non-toxic products benefit the environment?
Non-toxic products are biodegradable and free from harsh chemicals, which means they don’t pollute the air, water, or soil. By choosing these products, you’re helping to protect the environment for your children’s future.
Are Bio-D’s products safe for newborns and young children?
Absolutely. Our products are carefully formulated to be gentle on sensitive skin, making them ideal for newborns and young children. They’re also free from artificial fragrances and dyes.
What makes Bio-D different from other non-toxic brands?
Bio-D is committed to sustainability and transparency. Our products are not only non-toxic but also vegan, cruelty-free, and packaged in 100% recycled materials. We’re dedicated to providing safe, effective cleaning solutions that you can trust for your family and the planet.
Can I use Bio-D products if my child has allergies or asthma?
Yes, Bio-D products are hypoallergenic and free from common irritants such as synthetic fragrances and harsh chemicals. They are specifically designed to minimize the risk of triggering allergies or asthma symptoms, making them a safer choice for sensitive individuals. Additionally, some of our products are Allergy UK accredited. You can explore our Allergy UK Bundle to find a selection of products that have been recognised for their suitability for allergy sufferers.
Are Bio-D products safe for my baby’s sensitive skin?
Yes, all Bio-D products are carefully formulated to be gentle on sensitive skin, making them suitable for use around babies and young children. They are free from harsh chemicals, synthetic fragrances, and dyes.
Can I use Bio-D products to clean my baby’s toys and feeding equipment?
Absolutely. Our cleaning products are safe for use on toys, feeding equipment, and other surfaces your baby comes into contact with. They effectively clean without leaving harmful residues.
How can I use Laundry Bleach?
Our Laundry Bleach is perfect for brightening whites and removing stains without the use of harsh chemicals. To use, simply add a tablespoon (15g) of Laundry Bleach to your washing machine’s detergent drawer along with your regular detergent. For stubborn stains or extra whitening, you can pre-soak items by dissolving a tablespoon of Laundry Bleach in warm water and letting the garments soak for up to an hour before washing as usual. Always check the care label on your clothes to ensure they are bleach-safe.
Which products would you recommend to use around newborns?
We understand the importance of keeping your home safe and clean, especially with a newborn. We recommend using our fragrance-free range, which includes our Laundry Liquid, Fabric Conditioner, and Washing Up Liquid. These products are gentle on sensitive skin and free from harsh chemicals, making them ideal for use around newborns. Always patch-test on a small area if you’re introducing a new product to your routine.
What is the difference between Laundry Bleach and Nappy Fresh?
Laundry Bleach is designed to brighten whites and remove stains from your laundry. It’s a versatile, non-chlorine bleach that can be used alongside your regular detergent to give your clothes an extra boost of cleanliness, particularly for whites and light colored fabrics.
Nappy Fresh, on the other hand, is specifically formulated for sanitising reusable nappies, baby clothes, and other heavily soiled fabrics. It has antibacterial properties that target and eliminate bacteria, ensuring that your nappies and baby items are thoroughly cleaned and sanitised. While both products are effective at removing stains, Nappy Fresh is particularly suited for items that require extra hygiene care.
Can Bio-D products help with pet-related odours?
Absolutely. Our products are highly effective at removing pet-related odours. Our Laundry Liquid and All Purpose Cleaner, for example, work well to wash away odours and freshen areas naturally, leaving your home smelling clean without the use of artificial fragrances.
Do Bio-D products contain any animal-derived ingredients?
No, all Bio-D products are 100% vegan and cruelty-free. We do not use any animal-derived ingredients, and our products are never tested on animals.
Can I use Bio-D products to clean my pet’s bedding and toys?
Yes, Bio-D products are safe and effective for cleaning your pet’s bedding, toys, and other accessories. Our gentle formulations ensure that these items are thoroughly cleaned without leaving behind harmful residues.
Can Bio-D laundry products be used for washing pet clothing and accessories?
Yes, Bio-D laundry products are safe and effective for washing pet clothing, blankets, and other accessories. They clean thoroughly while being gentle on fabrics and free from harsh chemicals.
How can Bio-D products help with pet stains?
Bio-D products are designed to tackle tough pet stains, including urine, vomit, and mud. Our powerful yet gentle formulations effectively remove stains from various surfaces without damaging them.
Are Bio-D products safe for use in aquariums or near fish tanks?
While our products are non-toxic, we recommend avoiding direct contact with aquariums or fish tanks to prevent any potential disruption to the delicate aquatic environment. Always ensure the area is well-ventilated when cleaning nearby.
Can I use Bio-D products to wash my pet’s food and water bowls?
Yes, Bio-D products are safe for cleaning your pet’s food and water bowls. They effectively remove grease and food residues without leaving harmful chemicals that could contaminate your pet’s food and water.
How should I store Bio-D products to ensure pet safety?
To keep your pets safe, store Bio-D products in a cool, dry place, out of reach of pets and children. Always ensure lids are tightly closed to prevent accidental spills or ingestion. It’s best to remove pets from areas while cleaning and wait until surfaces are completely dry before allowing pets to return.
Do Bio-D products have a strong scent that could bother my pet?
Bio-D products are either unscented or lightly scented with natural essential oils. This ensures a pleasant cleaning experience without overwhelming or irritating your pet’s sensitive nose.
What should I do if my pet accidentally ingests a Bio-D product?
Although Bio-D products are non-toxic, it is important to contact your veterinarian immediately if your pet ingests any product. Provide them with the product label for detailed information on the ingredients.
Are Bio-D products hypoallergenic?
Yes, Bio-D products are specially formulated to be hypoallergenic. They are free from common allergens such as synthetic fragrances, dyes, and harsh chemicals, making them suitable for individuals with allergies or sensitive skin.
Do Bio-D products contain any artificial fragrances or dyes?
No, Bio-D products do not contain artificial fragrances or dyes. We use natural ingredients and essential oils to provide a pleasant scent without triggering allergic reactions.
Can Bio-D products help reduce allergens in my home?
Yes, regular use of Bio-D products can help reduce common household allergens like dust mites, pet dander, and pollen. Our effective cleaning solutions remove allergens from surfaces, contributing to a healthier indoor environment.
Are Bio-D products safe for individuals with asthma?
Yes, Bio-D products are asthma-friendly as they do not contain harsh chemicals or strong fragrances that can exacerbate asthma symptoms. They are designed to create a cleaner and safer breathing environment.
Can I use Bio-D products to wash my bedding and clothes?
Absolutely. Bio-D laundry products are ideal for washing bedding and clothes. They are tough on stains but gentle on sensitive skin, helping to minimise allergic reactions caused by residual detergents.
What makes Bio-D products suitable for allergy sufferers?
Bio-D products are made with natural, non-toxic ingredients that are less likely to cause allergic reactions. They are free from known irritants and designed to provide effective cleaning without compromising your health.
How do Bio-D products perform compared to regular cleaning products?
Bio-D products are highly effective and have been rigorously tested to ensure they deliver excellent cleaning results. They offer the same, if not better, cleaning power as traditional products without the risk of allergic reactions.
Are Bio-D products suitable for cleaning surfaces in nurseries and children’s rooms?
Yes, Bio-D products are safe for use in nurseries and children’s rooms. Our gentle, non-toxic formulations ensure that surfaces are clean without leaving harmful residues that could affect your child’s health.
Can Bio-D products be used in households with multiple allergy sufferers?
Yes, Bio-D products are suitable for households with multiple allergy sufferers. Their hypoallergenic nature ensures that they are safe and effective for everyone in the home, regardless of individual sensitivities.
Do Bio-D products have any certifications or endorsements for allergy safety?
Yes, we are proud to have several products accredited by Allergy UK as Allergy Friendly. These include our Fragrance Free Laundry Liquid, Fragrance Free Fabric Conditioner, Fragrance Free Handwash, Fragrance Free Washing Up Liquid, Laundry Bleach, Nappy Fresh, Washing Powder, and Rinse Aid. These certifications highlight our commitment to creating safe and gentle products for those with allergies or sensitivities.
Are Bio-D products effective at removing pet allergens?
Yes, Bio-D products are effective at removing pet allergens such as dander and saliva from surfaces, helping to create a more comfortable environment for allergy sufferers.
Do Bio-D products help with indoor air quality?
Yes, using Bio-D products can contribute to improved indoor air quality by reducing the presence of allergens and avoiding the release of volatile organic compounds (VOCs) often found in conventional cleaning products.
Returning 5L containers for washing and reuse is something we are often asked about. While we appreciate our customers’ efforts to reuse packaging, our evaluation of this process revealed some important insights that led us to our decision. Here’s why:
Given these factors, the feel-good return factor doesn’t align with reality. The overall impact, in terms of CO2 emissions and cost, would be higher than simply recycling at the kerbside with local councils.
Remember, all our bottles are made from used, recycled bottles, continuing the cycle. We will keep this process under review and adapt if the numbers change in the future.
Why do you not use plastic pouches?
At Bio-D, we prioritise sustainability and the reduction of plastic waste. While plastic pouches may seem like a convenient option, our research, conducted in collaboration with Hull University, has shown that they are not as environmentally friendly as they appear. Plastic pouches are often difficult to recycle and contribute to long-term environmental pollution. Instead, we focus on using packaging that is more easily recyclable and has a lower environmental impact, aligning with our commitment to reducing plastic waste and promoting sustainable practices.
Here at Bio-D our decisions are based on research and consideration of ethical and environmental impacts. Here’s why we choose plastic over glass for our liquid products:
We are committed to making responsible and sustainable choices, and while glass has its merits, the overall impact of using recycled plastic aligns better with our environmental goals. We will continue to review our processes and adapt as needed to ensure the best choices for our planet.
Is plastic really the bad guy?
Plastic isn’t inherently bad—when it’s reused and disposed of properly, it can be a highly durable and practical material. At Bio-D, we believe in maximising the life cycle of plastic by encouraging reuse and recycling. Our bottles, for instance, are made from 100% recycled plastic and are fully recyclable. By using plastic responsibly, we can minimise waste and reduce the overall environmental impact, making it a valuable resource rather than a problem.
Do you have an office dog?
Yes, we do! Bailey, our occasional office visitor and Chief Sniffer. Bailey’s main role is to give his paw of approval to our naturally derived fragrances. If Bailey likes the smell, we know we’re on the right track!
Why do you not work Friday afternoons?
We often hear this from our lovely customers and suppliers. At Bio-D, we prioritise work/life balance. By taking Friday afternoons off, we ensure our team has more time for family, friends, and self-care. As a B Corp business, we believe in putting people and the environment before profit. This approach keeps our team happy, healthy, and motivated to continue making eco-friendly products for you.
